Part A: General FAQs for business.

1. Q: what is your payment term?
A: Our standard payment term could be T/T, L/C.

2. Q: what is your minimum order?
A: It depends on what you are buying. Normally, our minimum order is one 20’ full container, with mixed products, such as tiles, countertops, stone carvings and so on. But this doesn’t mean that we don’t accept LCL container (less than a container load)

3. Q: What is your standard minimum order for slabs?
A: In China, the standard thickness for granite slabs is 2cm. The standard thickness for marble slabs is 1.8cm. Therefore, for 1.8cm marble slabs and 2cm granite slabs, you could buy some small quantity (some bundles). If you require 2.5cm/3cm granite slabs, or 2cm/3cm marble slabs, the minimum order should be at least one or two 20’ full container. Also this minimum quantity depends on the colors you’re buying.

4. Q: Could I get a sample?
A: Yes, normally our stone samples are all free of charge. But we will send the samples based on freight collect except for our long-term partner. Therefore, sometimes you’re requested to provide a courier service account number (Fedex, DHL, UPS, etc.)

5. Q: How could I get to know how much stone I could load per 20’ container?
A: In Xiamen Port of China, we could load the maximum gross weight of 27 tons into one 20’ container. Therefore, how much stone you could load per 20’ container depends on the weight limit on the roads or railway of your country.
The density of stone colors ranges from 2600 to 3000KGS per cubic meter. The marble is around 2600KGS per cubic meter. The granite is around 2700KGS per cubic meter except for black granite with a density of 3000KGS per cubic meter.
Please note that there should be at least 1000KGS held for the weight of the wooden crates.
Therefore, for America, the quantity per 20’ container load is as follows.
3/8” thickness 6459 sq.ft.
3/4” thickness 3229 sq.ft
1 1/4” thickness 2153 sq.ft.
1 1/2” thickness 1615 sq.ft.
2” thickness 1292 sq.ft.

For most of the European countries and Middle East, the quantity per 20’ container load is as follows.
1cm 935M2
1.2cm 772M2
1.5cm 617M2
2cm 463M2
2.5cm 370M2
3cm 309M2
4cm 231M2
5cm 185M2

Part B: Frequently Asked Questions for tiles, slabs, countertops and other stone products, etc. Please open or download the following files.

  FAQs for granite countertops 2013.07.30
  FAQs for granite slabs 2013.07.30
  FAQs for granite tiles 2013.07.30